Insights : The Missed Middle

Why Tanzanian Tech Startups Overlook Non-Tech Founders??

The Missed Middle: Why Tanzanian Tech Startups Overlook Non-Tech Founders

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In Tanzania’s startup circles, the word “tech founder” has become synonymous with someone who can code. But that narrow definition leaves out a wealth of technical experience that doesn’t involve a laptop.

Tech talent often takes center stage. Most incubators, hackathons, and pitch events are dominated by software developers, and designers—those who can build products fast and iterate on code. But in the rush to digitize solutions, many Tanzanian startups are missing a critical ingredient: non-tech founders. These are the people who bring operational know-how, deep industry experience, and sales instincts to the table. They’re the ones who understand how supply chains work in rural regions, what smallholder farmers actually need, and how to navigate the local bureaucracy to close a deal. And without them, even the most beautifully engineered product can fail to gain traction.

The Tech Bias is Real

It’s easy to see how the tech-first mindset developed. Global startup narratives idolize figures like Elon Musk and Mark Zuckerberg, founders who could code their way to scale. Locally, the increase in mobile adoption and tech startups' success stories have created a belief that "if you build it, customers will come."

But building is only half the battle.

A well-written app won’t sell itself. A payment platform without deep understanding of informal market behaviors won’t grow. A logistics tool that doesn’t account for real-world transport barriers won’t scale beyond Dar es Salaam. Just as an online app targeting rural communities with limited access to the internet won't make sense.

The irony? Some of the most scalable opportunities in Tanzania are in sectors that require deep non-tech expertise—agriculture, healthcare, logistics, trade, and education.

Why Non-Techie Founders Matter

According to CB Insights, 42% of startups fail due to a lack of consumer interest and market fit. Many startups build their products without deeply understanding their audience. One of the reasons for this being a lack of founders or team leads with business development skills and understanding of the market they are trying to tap into. This is why it is important to have founders with market understanding:

  1. Domain Knowledge:
    A health startup needs someone who knows the referral system, not just someone who can build a symptom checker. In agri-tech, a founder with experience working with cooperatives can open doors that code never could.

    Take an example of Dawa Mkononi’s pharmaceutical delivery service isn’t just about tech logistics—it’s about trust, regulation, and timing. That’s why it works. Led by a co-founder who is a medical doctor with frontline experience in Tanzania’s healthcare system. Having medical background made the tech work in the real world.

  2. Business Development & Sales:
    Startups live or die by revenue. Yet many early-stage ventures delay thinking about business development until it's too late. A non-tech founder with a background in sales, distribution, or partnership building can bring in critical early users and deals.

    Tembo Plus is a strong example. While many fintechs focus on tech stacks, Tembo Plus focuses on pipelines — building strategic relationships, navigating regulatory hurdles, and unlocking new markets for growth. Take their Chief Operating Officer: before Tembo, he helped expand NALA across multiple countries, securing licenses and building partnerships with telcos, banks, and FX providers. He also served as Head of Corporate Banking and Country Head of Transactional Services at Ecobank Tanzania, where he managed everything from trade finance to digital payments. That depth matters.

  3. Local Navigation:
    Understanding regulations, informal business structures, and customer behavior in Tanzania requires more than Google searches; it requires people who’ve lived and worked in these systems or have direct links with these systems.


    Healthy SeaWeed isn’t just working with coastal communities because it’s trendy—it’s working because the team knows how to build trust and navigate the unique challenges of the seaweed value chain. The CEO brings more than passion—they bring deep, lived expertise rooted in years of academic training and on-the-ground engagement in marine ecosystem.


  4. Investor Confidence:
    Many investors are wary of all-tech founding teams. They want to see commercial traction, customer insights, and real-world problem-solving. Non-tech co-founders often drive these elements.

What Happens Without Them

  • Products that don’t match market realities.

  • Slow or failed go-to-market execution.

  • Poor customer adoption and retention.

  • Founders overwhelmed with tasks they’re not trained for (e.g., negotiating contracts, running operations, or managing people).

Fixing the Talent Balance

  1. Redefine What a “Founder” Looks Like
    You don’t need a Computer Science degree to be a co-founder. It's time to broaden the lens and recognize the value of someone who’s run a logistics fleet, taught in rural schools, or sold FMCGs in Mwanza. These people understand systems, not just screens.

  2. Cross-Sector Team Building
    The strongest teams mix skillsets. Encourage partnerships between developers and professionals from health, education, agriculture, and logistics. We need more pairings like a software engineer + nurse, or a logistics pro + mobile developer. Innovation lives at the intersection. The best solutions often come from the intersection of deep tech and domain depth.

  3. Train for Collaboration, Not Just Code
    Tech hubs and universities should emphasize soft skills, market validation, and operational thinking. Similarly, programs that train non-tech professionals on startup fundamentals can prepare them to step into co-founder roles.

  4. Celebrate Diverse Success Stories
    Tanzania needs more role models who didn’t come from a computer science background but built thriving ventures. Shining a light on them changes what’s aspirational for the next generation.

Final Thought: Build With, Not Just For

The future of Tanzania’s startup ecosystem won’t be built by engineers alone. It will be built by teams that mix technical capability with real-world insight; by founders who know how to code and also those who know how to connect with customers.

If we want startups to solve Tanzania’s biggest challenges, we need to stop looking only in the lab—and start looking in the field.

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